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News and Insights into the ecommerce market

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To celebrate our ten year anniversary, we’re looking back on the last decade with some of our longest running clients. First up is DIY merchant Bamford Trading.    Bamford Trading & Volo Commerce Based in Herefordshire, Bamford.
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When you’re great at reporting and analysis, you improve your efficiencies and margins and reduce your product-to-cash conversion cycle. Volo helps companies become more effective through dynamic, accurate reporting, automated reordering processes.
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In our previous post we outlined the 5 key levers to efficiency gains in ecommerce. Let’s take a more detailed look at some of the ways reporting can help you reduce costs in the first three of these areas.   Inventory & Stock.
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“In the land of the blind, the one-eyed man is King.” So goes the proverb, usually attributed to Erasmus. If you can see what others can’t see, you have an unassailable advantage. You have an avenue to information that is unavailable to.
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In our previous post, we spoke about what practices to use when tackling customer service challenges. In this post we hear from 3 Volo customers who have driven efficiencies through excelling at customer service. Companies that struggle with.
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In our previous post, we introduced customer service challenges in ecommerce that might prove tricky to overcome. This post will focus on best practices for achieving customer service success.   Don't over promise anything The golden.
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The ‘Customer is King’ maxim encourages sellers to remember that everything good for ecommerce businesses stems from happy customers. The kind of business logic can’t be argued. Once the customer clicks the submit button to buy their goods.
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Our customers are successful because they have a clear picture of their best sellers, best suppliers, their margins and their dead stock, across categories, regions and channels. When you’re great at reporting and analysis, you can spot trends and.
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